Plans and Pricing

Use this page to compare limits and operating options.

For deployment and operation, combine with: 3. Deployment and Cloud Environments and Runtime Settings.

Comparison

Item	Free	Enterprise	Full
BUILD
Projects	Unlimited	Unlimited	Unlimited
AWU Credits	120	1500/month	Custom
DEPLOY
Madrix Cloud Shared (AWS)	No	Yes	Yes
Madrix Cloud Dedicated (AWS)	No	Yes	Yes
Private cloud	No	No	Yes
On-premise (Kubernetes)	No	No	Yes
RUN
Database tenancy	Shared	Dedicated	Dedicated
End users	Unlimited	Unlimited	Unlimited
Vertical scalability	No	Yes	Yes
Horizontal scalability	No	Yes	Yes
High availability (auto-failover)	No	No	Yes
Cross-regional failover	No	No	Yes
SUPPORT
AI Assistant	Yes	Yes	Yes
Customer Success Manager (8x5)	No	Yes	Yes
Customer Success Manager (24x7)	No	No	Yes
Uptime guarantee	99.5%	99.95%	99.95%

What AWUs are

AWUs (Agentic Work Units) are monthly credits for agentic building with Madrix. Each AWU includes model tokens, agent processing, and storage/logs. Use AWUs to create, tune, and validate your apps.

Deployment and operation (overview)

These options come into play in environment design. They are available in all plans. They may depend on architecture, region, and security requirements.

Deployment options

• Madrix Cloud (AWS): dedicated environment per organization.

• Private cloud: deployment in the customer's account/infrastructure.

• On-premise: running in your datacenter (Kubernetes).

Run capabilities (when applicable)

• Vertical and horizontal scalability.

• High availability (auto-failover).

• Cross-regional failover.

Support (when applicable)

• Customer Success Manager (8x5).

• Customer Success Manager (24x7).