# Plans and Pricing

Use this page to compare limits and operating options.

{% hint style="info" %}
For deployment and operation, combine with: [3. Deployment and Cloud Environments](/hands-on-tutorials/3.-deployment-and-cloud-environments.md) and [Runtime Settings](/documentation/runtime-settings.md).
{% endhint %}

### Comparison

<table data-full-width="false"><thead><tr><th width="339.39996337890625">Item</th><th>Free</th><th>Enterprise</th><th>Full</th></tr></thead><tbody><tr><td><strong>BUILD</strong></td><td></td><td></td><td></td></tr><tr><td>  Projects</td><td>Unlimited</td><td>Unlimited</td><td>Unlimited</td></tr><tr><td>  AWU Credits</td><td>120</td><td>1500/month</td><td>Custom</td></tr><tr><td><strong>DEPLOY</strong></td><td></td><td></td><td></td></tr><tr><td>  Madrix Cloud Shared (AWS)</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>  Madrix Cloud Dedicated (AWS)</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>  Private cloud</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td>  On-premise (Kubernetes)</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td><strong>RUN</strong></td><td></td><td></td><td></td></tr><tr><td>  Database tenancy</td><td>Shared</td><td>Dedicated</td><td>Dedicated</td></tr><tr><td>  End users</td><td>Unlimited</td><td>Unlimited</td><td>Unlimited</td></tr><tr><td>  Vertical scalability</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>  Horizontal scalability</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>  High availability (auto-failover)</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td>  Cross-regional failover</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td><strong>SUPPORT</strong></td><td></td><td></td><td></td></tr><tr><td>  AI Assistant</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>  Customer Success Manager (8x5)</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>  Customer Success Manager (24x7)</td><td>No</td><td>No</td><td>Yes</td></tr><tr><td>  Uptime guarantee</td><td>99.5%</td><td>99.95%</td><td>99.95%</td></tr></tbody></table>

### What AWUs are

AWUs (Agentic Work Units) are monthly credits for agentic building with Madrix. Each AWU includes model tokens, agent processing, and storage/logs. Use AWUs to create, tune, and validate your apps.

### Deployment and operation (overview)

These options come into play in environment design. They are available in all plans. They may depend on architecture, region, and security requirements.

#### Deployment options

* **Madrix Cloud (AWS):** dedicated environment per organization.
* **Private cloud:** deployment in the customer's account/infrastructure.
* **On-premise:** running in your datacenter (Kubernetes).

#### Run capabilities (when applicable)

* Vertical and horizontal scalability.
* High availability (auto-failover).
* Cross-regional failover.

#### Support (when applicable)

* Customer Success Manager (8x5).
* Customer Success Manager (24x7).

###


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