Plans and Pricing
Use this page to compare limits and operating options.
For deployment and operation, combine with: 3. Deployment and Cloud Environments and Runtime Settings.
Comparison
BUILD
Projects
Unlimited
Unlimited
Unlimited
AWU Credits
120
1500/month
Custom
DEPLOY
Madrix Cloud Shared (AWS)
No
Yes
Yes
Madrix Cloud Dedicated (AWS)
No
Yes
Yes
Private cloud
No
No
Yes
On-premise (Kubernetes)
No
No
Yes
RUN
Database tenancy
Shared
Dedicated
Dedicated
End users
Unlimited
Unlimited
Unlimited
Vertical scalability
No
Yes
Yes
Horizontal scalability
No
Yes
Yes
High availability (auto-failover)
No
No
Yes
Cross-regional failover
No
No
Yes
SUPPORT
AI Assistant
Yes
Yes
Yes
Customer Success Manager (8x5)
No
Yes
Yes
Customer Success Manager (24x7)
No
No
Yes
Uptime guarantee
99.5%
99.95%
99.95%
What AWUs are
AWUs (Agentic Work Units) are monthly credits for agentic building with Madrix. Each AWU includes model tokens, agent processing, and storage/logs. Use AWUs to create, tune, and validate your apps.
Deployment and operation (overview)
These options come into play in environment design. They are available in all plans. They may depend on architecture, region, and security requirements.
Deployment options
Madrix Cloud (AWS): dedicated environment per organization.
Private cloud: deployment in the customer's account/infrastructure.
On-premise: running in your datacenter (Kubernetes).
Run capabilities (when applicable)
Vertical and horizontal scalability.
High availability (auto-failover).
Cross-regional failover.
Support (when applicable)
Customer Success Manager (8x5).
Customer Success Manager (24x7).
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